Last updated: September 27, 2026
This policy applies to one-time plan payments. This is a draft template; have it reviewed by a lawyer before launch.
When You Can Get a Refund
- You paid twice for the same plan.
- Your plan was not activated within 48 hours of your payment being verified and approved.
- You requested a refund within 3 days of payment approval and have not completed any tasks on the new plan.
- Your payment request was rejected, but the money reached our account.
When a Refund Is Not Given
- Tasks have been completed on the current plan.
- The account was closed for breaking the terms and conditions.
- Dissatisfaction with the number of tasks, because tasks depend on active campaigns and are not guaranteed.
How to Request a Refund
Open a support ticket from your dashboard, or write to hello@digitaladever.com with your Transaction ID. We will reply within 3 business days. Approved refunds are sent within 7–10 business days, using the same method you paid with.